NOTICE in the Special Situation of COVID-19 丨Read Before Order
NOTICE in the Special Situation of COVID-19
Hello every cutie,
This is CutieKill. ^^Hope everything goes well with you all.
Considering the recent COVID-19 serious outbreak over the world, we would like to update some information about shopping in cutiekillshop.com.
In our country, the corona virus is under good control, surely our items are safe and well-disinfected before being handed to the export custom.
However, to avoid the further outbreak of the virus, also considering our coming nationally tranditional Spring Festival, all factories here are instructed by the official to adjust the working schedules from late Jan to mid-Feb.
In this way, we are afraid Orders during Jan 20-Feb 20 may not be regularly handled or shipped. Some may be shipped while some may be delayed. Order updates shall be emailed to you in time.
- IF your order includes the item(s) available right in our own warehouse, it would be shipped in time. But if the item(s) out of stock, your order would be delayed.
- No worry, no matter what happens, we will keep you updated, with details and estimate shipping time.
- You are entitled to choose wait for the new stock or cancel the order, we'll do it as request.
As for the international shipping, we have collaboration with EMS, and your order will be updated with a tracking number.
So far, EMS has noticed us that different countries suffer from the corona virus in different ways. The shipping time is much longer than the regular days.
- To US, shipping varies from 20-60 days, some may even longer;
- To european countries like DE, FR, shipping varies from 20-50 days;
- To UK, shipping varies from 20-60 days, some even longer;
- We have to confess we have little idea about the exact shipping time, as the situation changes everyday and local delivery depends on the post running.
All we can do is to make sure you get updates as possible as we could get, and keep help tracking or request the EMS for investigation.
CutieKill was set up as a local store in Sep 2015, official launched as an online store in the storenvy www.cutiekill.storenvy.com in Jan 2016. Thankfully, we finally set up our official independent home page www.cutiekillshop.com in June 2020.
WE have come a lot to reach here, determined to try our best to carry on, even though in this severe and tough day.
After our holiday, we promise we will bring more and more amazingly inclusive products as well as our real and responsible customer-service.
Thank you for your kind support all the way.
JAN 13, 2021