Black Pink Neko maid dress

Delivery Time = Processing Time + Shipping Time

Peak Season Notice: Please allow 3–7 business days for order processing. Thank you!💞

Please note that the time frame below does not include customs delays, weekends, holidays, severe weather, or unforeseen circumstances. Thank you! 🌹

EU Import Fee: A €3 EU Import Fee applies to orders shipped to EU countries in accordance with recent EU import regulations.

1. We cannot ship packages to PO Box addresses.
2. Standard shipping is available for APO/FPO, Alaska, Hawaii, Guam, and Puerto Rico.
3. During peak seasons such as Black Friday, Christmas, and New Year, shipping carriers may experience delays.

Learn more about our Shipping Policy.

Return/exchange requests must be initiated within 2 days of the delivery date. We accept exchanges and returns for items that are in their original condition. Please send the items you wish to exchange or return using a trackable shipping method, as customers are responsible for return shipping fees. We will prepare the new item or issue a refund upon receiving the returned package.

For more details, please visit: Return & Refund Policy.

Important Note: A size mismatch is not considered a quality issue, so be sure to check the size chart for each item. You can learn more about our sizing at: Size Guide.

For further assistance, feel free to contact our customer service at info@cutiekillshop.com.