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Delivery Time = Processing Time + Shipping Time

Peak Season Notice: Please allow 3–7 business days for order processing. Thank you!💞

Please note that the time frame below does not include customs delays, weekends, holidays, severe weather, or unforeseen circumstances. Thank you! 🌹

Free Priority Shipping on orders USD $69+

* U.S. Shipping: Free Priority Shipping is available on U.S. domestic orders of $89 USD or more. A $5 surcharge applies to APO/FPO, Alaska, Hawaii, Guam, and Puerto Rico addresses, including orders eligible for free shipping.

EU Import Fees: A €3 import fee applies to eligible EU shipments. From November 1, 2026, an additional €2 fee will apply per declared item under the updated EU import procedures. These fees also apply to orders eligible for free shipping.

1. We cannot ship packages to PO Box addresses.
2. Standard shipping is available for APO/FPO, Alaska, Hawaii, Guam, and Puerto Rico.
3. During peak seasons such as Black Friday, Christmas, and New Year, shipping carriers may experience delays.

Learn more about our Shipping Policy.

Return/exchange requests must be initiated within 2 days of the delivery date. We accept exchanges and returns for items that are in their original condition. Please send the items you wish to exchange or return using a trackable shipping method, as customers are responsible for return shipping fees. We will prepare the new item or issue a refund upon receiving the returned package.

For more details, please visit: Return & Refund Policy.

Important Note: A size mismatch is not considered a quality issue, so be sure to check the size chart for each item. You can learn more about our sizing at: Size Guide.

For further assistance, feel free to contact our customer service at info@cutiekillshop.com.