Due to COVID-19, we only ship by guaranteed priority airmail.
☆ Processing: 2-4 business days not include holidays or weekends. During holidays seasons, orders need 5-15 business days (Monday-Friday) for processing and then it is shipped.
☆ Shipping: 8-20 business days. Sometimes there may be delays due to the shipping carrier or international events/customs sorting.
You will get a confirmation email when you have placed your order, and another email with tracking info when your label has been printed. Once you receive the shipping email please allow 48-72 hours for updates to appear.
As a reminder, sometimes packages experience postal delays that are out of our control, like COVID-19 delays, holiday season etc.
We will keep you updated with your order status as well as shipping tracking.
Secure Checkout
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
Please note that we sell clothes based onasian size standard. Please keep in mind that common asian size is considerably smaller than Europe/US and check the detailed measurements for your reference. If you need help for size suggestion, please let us know info@cutiekillshop.com.